Terms of Service & Privacy Policy

1. Acceptance of Terms

By accessing and using the SDM Roofing website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website.

2. Services

SDM Roofing provides roofing services including but not limited to new roof installations, re-roofing, guttering, fascias, skylights, wall cladding, and insulation. All services are subject to a formal quote and agreement between SDM Roofing and the client.

3. Quotes and Estimates

Quotes provided by SDM Roofing are valid for 30 days from the date of issue unless otherwise specified. All quotes are subject to a site inspection and may be adjusted if unforeseen circumstances or additional work requirements are discovered during the inspection or work process.

4. Workmanship Guarantee

SDM Roofing provides a 5-year workmanship guarantee on all completed projects. This guarantee covers defects in workmanship but does not cover damage caused by extreme weather events, natural disasters, or improper maintenance. Manufacturer warranties for materials are separate and provided according to the manufacturer's terms.

5. Payment Terms

Payment terms will be outlined in the formal quote and agreement. Typically, a deposit is required before work commences, with the balance due upon completion of the project. Late payments may incur additional fees.

6. Intellectual Property

All content on the SDM Roofing website, including text, graphics, logos, images, and software, is the property of SDM Roofing and is protected by Australian and international copyright laws.

7. Limitation of Liability

SDM Roofing shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the website or any services provided by SDM Roofing.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Tasmania, Australia. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Tasmania.

1. Information Collection

SDM Roofing collects personal information when you submit a contact form, request a quote, or otherwise communicate with us. This information may include your name, email address, phone number, physical address, and details about your roofing project.

2. Use of Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and fulfill your roofing project
• Communicate with you about your project or services
• Improve our website and services
• Send promotional materials or special offers (if you have opted in)

3. Information Sharing

SDM Roofing does not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site to recognize your browser and remember certain information.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us at sdmroofing@mail.com.

8. Changes to Privacy Policy

SDM Roofing reserves the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.